Welcome to the Google Shopping (Merchant) reviews guide. Here we gathered the most frequently asked questions.
To add Google Merchant reviews, add the domain in the first step:
No reviews shown
If your domain lacks review data, it likely has no reviews yet. To address this, you need to collect reviews on supported platforms listed here. After obtaining 50+ reviews, submit an approval request here. Approval may take time.
Once approved and reviews are live on Google Merchant, you can showcase them on your site with our widget.
"Leave a review" button doesn't work
The "Leave a review" button should be disabled for Google Merchant, as it does not have a review form to redirect to.
How to collect reviews after checkout?
You can collect post-checkout reviews using either the Reputon widget or the Google Customer Reviews (GCR) popup.
Setting up Google Customer Reviews is simple. You'll need: