> For the complete documentation index, see [llms.txt](https://reputon.gitbook.io/reputon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reputon.gitbook.io/reputon-help/ebay-importer-app/how-to/import-products-individually.md).

# Import products individually

Import eBay products into your Shopify store one at a time. Find the product you want, copy its eBay listing link, paste it into the app, and import.

### Where do I get the link?

Copy the URL from your browser's address bar while you are on the specific eBay product page. The two cases below are the most common reasons an import fails.

{% hint style="warning" %}
**Use a product page, not a search results page**

A URL from an eBay search or category page will return an error. The app needs the exact listing URL of one product. Click into the product first, then copy the link.

**Use the eBay website, not the mobile app**

Links copied from the eBay mobile app are often formatted differently and can fail. Open the listing in a browser and copy the URL from the address bar.
{% endhint %}

### Good to know

{% hint style="success" %}
**1. Photos go to the Media section**

Imported photos are not placed inside the product description. They are added to the Media section of the Shopify product. If you do not see them in the description, open the product and check Media.

**2. Very long descriptions may be shortened**

The app imports the full description, but listings with an unusually large amount of content may be truncated due to data limits per product.

**3. Products import as Active**

Imported products are set to Active automatically. There is currently no option to import them as drafts. If you want to review before publishing, you can set the product to Draft in Shopify after import.
{% endhint %}

### Important reminders

{% hint style="warning" %}
**Duplicates.**The app **does not automatically skip products** you have already imported. You must track your URLs manually to avoid creating duplicate listings in your Shopify store

**Fulfillment is manual.** The app imports products only. When a customer places an order, you buy the item on eBay yourself and have it shipped to the customer. The app does not place or ship orders.
{% endhint %}

### How to import a single product

#### 1. Copy the eBay product URL

Open the exact product page on eBay and copy the URL from your browser's address bar.

<figure><img src="/files/CtzZ6reBqCp21aWAYCps" alt=""><figcaption></figcaption></figure>

#### 2. Paste it into the app

In the app, find the **Import new product** section, paste the link into the **eBay product link** field, and click **Import**.

<figure><img src="/files/8uQXsz036iBiRg9IZBgS" alt=""><figcaption></figcaption></figure>

#### 3. Confirm the import <a href="#step-2-import-section" id="step-2-import-section"></a>

You will see a product preview before confirming. After import, the product is added to your Shopify catalog and set to Active automatically.

<figure><img src="/files/BQ6z5MbNlAgd1w2uZzO9" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/q2hLIKM5eJNRB5xkbk54" alt=""><figcaption></figcaption></figure>

***

{% hint style="info" icon="comments-question-check" %}
**Questions about import or need assistance? We're here to help:** [**support@reputon.com**](mailto:support@reputon.com) **or** [**live chat**](https://go.crisp.chat/chat/embed/?website_id=d24ef16e-6e05-49e9-bd59-a6f3bde0658a)
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://reputon.gitbook.io/reputon-help/ebay-importer-app/how-to/import-products-individually.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.