> For the complete documentation index, see [llms.txt](https://reputon.gitbook.io/reputon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reputon.gitbook.io/reputon-help/ebay-importer-app/how-to/add-price-and-stock-auto-sync.md).

# Add price and stock auto-sync

When an eBay price changes or an item sells out, the app updates your store automatically, so you do not have to check listings by hand.

{% hint style="info" %}
**Available on the Advanced plan ($19.99/month).** Auto-sync is not included in the Free, Lite, or Standard plans, and the app does not offer a free trial. To use it, upgrade to the Advanced plan in the app.
{% endhint %}

### What auto-sync does

* **Updates prices.** Your Shopify price follows the current eBay price, with your markup applied on top, so your margin stays intact.
* **Updates stock.** When an item sells out on eBay, the app marks it as unavailable on Shopify to prevent overselling.
* **Covers CSV imports too.** Products imported via CSV stay synced as well, as long as you remain on the Advanced plan.

### How to enable auto-sync

1. Open the **Settings** tab in the app.
2. Find the **Auto-sync** toggle.
3. Turn it on. Auto-sync then applies to all imported products.

<figure><img src="/files/oGcDrHmjYLVMVGYeaCDe" alt=""><figcaption></figcaption></figure>

### How often does it sync?

The app refreshes product data every 24 hours. Updates are not real-time, so a change on eBay can take up to a day to appear on your store. If an eBay listing ends, your Shopify product may still show as available until the next update cycle runs.

### What to keep in mind

{% hint style="warning" %}
**Availability status, not exact quantity.** The app reads whether a product is in stock or out of stock on eBay. It does not track the exact number of units, so it cannot tell whether eBay has 5 or 50 items left.
{% endhint %}

#### Price and stock sync together

Auto-sync currently controls price and stock as one setting. When it is on, both are updated. It is not possible to sync only stock while setting prices manually. Separating the two is on the roadmap, but there is no release date yet.

#### No eBay account needed

Auto-sync does not require you to connect or log in to an eBay account. The app refreshes data using the public eBay product URLs you used when importing.

### Managing inventory without auto-sync

On the Free, Lite, and Standard plans, prices and stock are fixed at the moment of import and do not update on their own. To keep products current on these plans, check the eBay listings yourself and re-import the product links to refresh their data, or upgrade to the Advanced plan to automate it.

***

{% hint style="info" icon="comments-question-check" %}
**Questions about the feature or need assistance? We're here to help:** [**support@reputon.com**](mailto:support@reputon.com) **or** [**live chat**](https://go.crisp.chat/chat/embed/?website_id=d24ef16e-6e05-49e9-bd59-a6f3bde0658a)
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://reputon.gitbook.io/reputon-help/ebay-importer-app/how-to/add-price-and-stock-auto-sync.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.