> For the complete documentation index, see [llms.txt](https://reputon.gitbook.io/reputon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reputon.gitbook.io/reputon-help/ebay-importer-app/ebay-importer-by-reputon.md).

# eBay Importer by Reputon

**How fulfillment works:** the app runs in manual mode. It imports products into your catalog, but it does not place or ship orders. When a customer buys, you fulfill the order through eBay yourself. Auto-fulfillment is not available.

### Getting Started

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td align="center"><strong>Step 1. Import products</strong><br>Paste a product link, or import an entire seller or CSV file. Variants and photos come in automatically.</td><td><a href="/files/ODpaK2tvDHTKFQVX8L69">/files/ODpaK2tvDHTKFQVX8L69</a></td></tr><tr><td align="center"><strong>Step 2. Set your markup</strong><br>Add a fixed or percentage markup so your Shopify price covers fees and shipping, applied to every import.</td><td><a href="/files/OKb6BeN5qydOrg8chUre">/files/OKb6BeN5qydOrg8chUre</a></td></tr><tr><td align="center"><strong>Step 3. Sell and fulfill</strong><br>Products go live in your catalog. When an order comes in, fulfill it through eBay on your side.</td><td><a href="/files/9a3C4IrI5JvIfFI80HzI">/files/9a3C4IrI5JvIfFI80HzI</a></td></tr></tbody></table>

### What you can import

* A single eBay product link
* Several product links at once
* All products from a specific eBay seller
* Products in bulk via a CSV file

Each import brings in the full listing: title, description, photos, and all variants such as size, color, and material.

{% embed url="<https://youtu.be/7HuxeBsWfiI?si=3n6st2O_3TqJdsSu>" %}

### Frequently asked questions

<details>

<summary>Can I export products from Shopify to eBay?</summary>

No. The app is a **one-way importer** from eBay to Shopify and does not support exporting Shopify listings to eBay.

</details>

<details>

<summary>How do I fulfill orders once a customer buys from my store?</summary>

The app operates in manual mode: you must purchase the item on eBay yourself and have it shipped to your customer.

</details>

<details>

<summary>Do I need permission from eBay sellers to import their products?</summary>

The app allows importing any public listing, but users are responsible for complying with eBay’s dropshipping and marketplace policies.

</details>

<details>

<summary>How do I import thousands of products efficiently?</summary>

Use the CSV import method for large inventories (over 1,000 items), as it bypasses the 100-product view limit of the seller-link feature.

</details>

<details>

<summary>What is the correct format for a bulk import CSV file?</summary>

The CSV must have one column only, containing direct eBay product URLs, and no header row (like "Item ID" or "Link").

</details>

<details>

<summary>Is the price and stock sync "real-time"?</summary>

While the Advanced plan offers auto-sync, it is not instantaneous and can take up to 24 hours to reflect changes from eBay.

</details>

**Need help?**

If you ever need help, feel free to reach out to us directly via [live chat](https://go.crisp.chat/chat/embed/?website_id=d24ef16e-6e05-49e9-bd59-a6f3bde0658a). We’re here to support you!

<p align="center"><a href="https://go.crisp.chat/chat/embed/?website_id=d24ef16e-6e05-49e9-bd59-a6f3bde0658a" class="button primary" data-icon="arrow-right">Chat with us</a></p>


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