Cancel subscription

To cancel subscription, simply uninstall the app from Settings → Apps and Sales Channels. This page explains how, what happens to your widgets and data, and answers common billing questions.

BEFORE YOU GO

Having an issue? We can help.

Most cancellations happen because of a problem that's actually fixable: a widget not showing, reviews not loading, or a billing question. Our team responds quickly and would love a chance to help before you uninstall.

Chat with support

What happens with billing after cancellation

The timing of your cancellation relative to your billing cycle affects whether you're charged for the current period.

Uninstall during free trial	Uninstall after trial / mid-billing cycle	Future billing
No charge at all. You won't be billed for the trial period under any circumstances.	Shopify charges for the full current billing period.	Once uninstalled, recurring charges stop automatically. You will not be billed again.

Subscription questions

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Questions about subscription or refunds? We're excited to help: [e-mail] or live chat