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Get more reviews with a 'Rate Us' widget at checkout
Add a star rating widget to the Thank You and Order Status pages. Customers who just completed a purchase can leave a review immediately, while the experience is still fresh.
How the Rate Us widget works
The Rate Us widget appears on the post-purchase pages (Thank You and Order Status) right after checkout. Unlike email campaigns, it captures review intent at the highest-engagement moment: immediately after purchase.
1
Customer completes purchase
Thank You page loads
2
Rate Us widget appears
Customer selects a star rating
3
5 stars: sent to review platform
You can also send 4-star reviews to Google, Trustpilot, etc.
4
1-3 stars: private feedback form
Not published publicly
Use both together. The Rate Us widget and email campaigns work independently. The widget captures customers who engage right at checkout; emails follow up with those who didn't. Together they maximize review coverage.
How to add the widget
Go to Request reviews in the app
Click Add Widget
Select Thank You page or Order Status page
In Shopify Checkout Editor: click Add app block,add “Rate us” by Reputon.
Click Save
Add Widget button in the Request reviews section
Adding the Rate Us app block in the Shopify Checkout Editor
Widget customization is not available yet. The Rate Us widget currently uses a fixed design and cannot be styled with custom CSS. This is a known limitation and customization options are planned for a future update.
