Use case: A client used the Customer Reviews app to send 4,000 review requests on a free plan, and gained 130 new Google reviews in the process.
If you'd like to test the app and see how many reviews you can generate using a specific template, the "send reviews to past orders" feature is ideal for you.
You can send review requests to up as many past orders as you wish, the sky is the limit. The only condition, those orders must be no older than 2 months old.
The flow is the following:
Add review platforms.
Select the email template.
Enable email sending.
Click “Send” under the Send emails to past orders.