> For the complete documentation index, see [llms.txt](https://reputon.gitbook.io/reputon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/coupon-rewards-for-reviews.md).

# Coupon rewards for reviews 🔥

Encourage customers to leave reviews by offering them a discount coupon as a thank-you. This guide explains how the feature works and how to set it up on your store.

### How It Works

The coupon flow has four steps:

1. You add the **coupon widget** to your Shopify store.
2. The customer clicks **"Share your thoughts"** and leaves a review on Google (or another platform) in a new tab.
3. A modal prompts them to enter their name and email to claim their coupon.
4. The coupon code is sent either automatically to their inbox or manually in the app.

### Adding the Widget to Your Store

Go to **Reputon Reviews → Request reviews →Add widget to your website**. You have two placement options: at the checkout and on any website page.

<figure><img src="/files/SmiXw6Cd1eJ5umdAgSuA" alt=""><figcaption></figcaption></figure>

Click **Add widget** next to the placement you want. If you're using an older Shopify 1.0 (vintage) theme, use the **Add widget manually** link instead.

{% hint style="info" %}
**Tip:** The checkout page placement catches customers right after purchase, when satisfaction is highest.
{% endhint %}

### The Customer Experience

**Step 1: Widget on the storefront**

The widget appears at the bottom of the page with the message **"A coupon code is waiting for you"** and a **Share your thoughts** button.

<figure><img src="/files/cKA9d9a3a0sxbcloRswv" alt=""><figcaption></figcaption></figure>

**Step 2: Claim your coupon modal**

After the customer leaves a review, a modal appears with two fields:

* **Reviewer name**
* **Email address**

They click **Send my coupon →** to submit.

<figure><img src="/files/zZ8s9AppVG1YpzmXJrPQ" alt=""><figcaption></figcaption></figure>

**Step 3: Confirmation**

A success screen confirms: *"You're all set! 🎉 You should receive the coupon to your inbox."*

<figure><img src="/files/TBctvuDua2cOGvItJIFT" alt=""><figcaption></figcaption></figure>

**Step 4: Coupon email**

The customer receives an email from your store with their unique discount code, for example: **20% off - YDPFGM^1**

The email includes a **Shop now →** button linking back to your store.

<figure><img src="/files/Xlm1nYzNFQQyN4bL70Dp" alt=""><figcaption></figcaption></figure>

### Managing Coupon Requests

Go to **Reviews → Coupon requests** to see all pending and sent coupons. For pending requests, you can either **Send coupon** or **Reject** the request manually.

<figure><img src="/files/fhmtmsMyheB7F1MILpjU" alt=""><figcaption></figcaption></figure>

***

{% hint style="info" icon="comments-question-check" %}
**Questions about coupons or need assistance? We're excited to help:** [**support@reputon.com**](mailto:support@reputon.com) **or** [**live chat**](https://go.crisp.chat/chat/embed/?website_id=d24ef16e-6e05-49e9-bd59-a6f3bde0658a)
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/coupon-rewards-for-reviews.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.