> For the complete documentation index, see [llms.txt](https://reputon.gitbook.io/reputon-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq.md).

# FAQ

- [Send emails from your own domain 🆕](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/send-emails-from-your-own-domain.md)
- [Coupon rewards for reviews 🔥](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/coupon-rewards-for-reviews.md): Learn how to set up coupon-based review incentives on your Shopify store using Reputon: add a widget, collect customer feedback, and automatically send discount codes to reviewers.
- [Usage charge explained](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/usage-charge-explained.md)
- [Email past orders to get reviews](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/email-past-orders-to-get-reviews.md)
- [Get more reviews with a 'Rate Us' widget at checkout](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/get-more-reviews-with-a-rate-us-widget-at-checkout.md)
- [Subscription questions](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/subscription-questions.md)
- [AI email translation](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/ai-email-translation.md)
- [How to customize widget style](https://reputon.gitbook.io/reputon-help/customer-reviews-app/faq/how-to-customize-widget-style.md)


---

# Agent Instructions
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