How price and stock auto-sync works

Auto-sync keeps your Shopify store's product prices and availability status aligned with Amazon, ensuring they stay up-to-date. Up to 1,000 product variants are updated every 24 hours.

To enable the feature, go to Settings and activate the “Auto-sync” feature.

When a product variant is updated, the new value will appear in the “Last sync” column.

We do not track exact stock quantities from Amazon. Instead, we only read the availability status (whether a product is available or out of stock).

During import:

• We automatically set the product quantity to 0.

• We enable “Track quantity” in your Shopify product settings.

• If the product is available at that moment on Amazon, we also enable “Continue selling when out of stock.”

• If the product is unavailable, “Continue selling when out of stock” remains disabled.

During sync (if Auto-sync and Track quantity are enabled):

• The price and availability status of the product are updated.

• If the product becomes unavailable on Amazon: we disable “Continue selling when out of stock” → the product will appear as “Sold out” in your store.

• If the product becomes available again: we enable “Continue selling when out of stock.”

Please note: If you manually disable “Track quantity,” we can no longer update the product’s availability status. If you set your own stock quantity manually, this also affects how the “Sold out” label works. However, our app will still update the “Continue selling when out of stock” setting according to Amazon availability.

Questions about price sync or need assistance? We're excited to help: [e-mail] or live chat.